Our Services

Surgery Consulting Times appointments

Appointments can be made by contacting the surgery from 8.30am until 6.00pm, Monday to Friday. Telephone contact can be made between 8.00am and 8.30am for emergency purposes only.

Emergency Appointments

In a life threatening emergency, we would recommend contacting the emergency services on 999.

Appointment Cancellations

Please give us as much notice as possible of appointment cancellations.

House Calls

House calls will be triaged by the doctors present on that day. We would appreciate your help in ensuring any requests for house calls are requested as early as possible in the day to allow the doctors time to plan their day.

Triage System

When you telephone Kersiebank Medical Practice or arrive at the reception desk to request an appointment, your details will be taken and you will be contacted by one of our clinical colleagues at NHS 24. They will assess your symptoms over the phone and direct you towards the most appropriate clinician or service.

Results & Investigations

If you have been asked to telephone for test results, please call the surgery after 11am (where possible).

Clinics

blood pressure check

We have a team of practice nurses who offer our patients specialised nurse-led clinics and services. These include:

  • Cervical Smears & Screening
  • Heart Disease Prevention & CHD Follow Up
  • New Patient Health Checks
  • Asthma & Respiratory Problems
  • Well Woman & Well Person Checks
  • Pre-school Immunisations for Children
  • Diabetes Monitoring
  • Anti-coagulant Monitoring
  • Smoking Cessation Advice
  • Nurse Prescribing

It is important that long term conditions like diabetes, respiratory and heart conditions are regularly monitored. Appointments for these clinics are arranged by contacting the reception desk. Our practice nurses also advise on weight reduction, stress and women’s health issues.

Sexual Health Services

A range of services and advice are available regarding contraception and reproductive health. We have a sexual health nurse that runs a clinic in our practice every two weeks.

Travel Clinic

If you are planning to visit a country that requires travel vaccinations, please contact Kersiebank Medical Practice at least 8 weeks in advance. You will be asked to  complete a travel questionnaire which the practice nurse will go through with you.

Please note, Kersiebank Medical Practice only offers free NHS vaccinations: Diphtheria, Polio and Tetanus (combined booster); Hepatitis A; Typhoid and Cholera. For any other vaccinations you may require, our reception or practice nursing team will be able to provide advice about an alternative practice.

Flu & Pneumococcal Vaccinations

The flu vaccine is the best available protection against the flu virus. It is very safe, only takes a few minutes and will last around a year.

Flu is more than a bad cold and can make people very unwell. It’s highly infectious, with symptoms that come on quickly and can hit anyone. In the most serious of cases, flu can bring on pneumonia, or other serious infections which can, in extreme cases, result in death.

There are certain groups of people that are more likely to be badly impacted by the flu . That is why NHS Scotland provides flu vaccines to the following groups of people:

  • People with a chronic health condition
  • People aged 65 years or over
  • Pregnant women
  • People who work in healthcare
  • Children aged 2-5 years
  • Primary school children (in-school vaccination.)

Children usually will get their vaccine in the form of a nasal spray.

If you fall into this category, please come and be vaccinated during one of our flu clinics in autumn.

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