Contact Us

Opening Hours

Our usual opening hours are Monday to Friday between 8.00am and 6.00pm. Out with these times, emergency cover is provided by NHS24 – 111.

If a medical review is of an urgent nature, NHS24 should be consulted or if felt to be life threatening, the emergency services should be contacted on 999.

Public Holidays

Christmas

  • Monday 25th December 2017
  • Tuesday 26th December 2017

New Year

  • Monday 1st January 2018
  • Tuesday 2nd January 2018

Complaints

The Practice Managers are responsible for handling complaints about any service provided by the Practice.

If you wish to make a formal complaint, please write or speak to the Practice Manager or Senior Receptionist who will confirm receipt of your complaint and indicate a timescale of the investigation.

Out of Hours

NHS24 provides medical cover for the practice. This is from 6.00pm until 8.00am Monday to Friday and over the weekend from 6.00pm on Friday until 8.00am Monday morning.

NHS24 also provides emergency medical cover on public and bank holidays.

The Practice closes for staff training approximately 6-8 afternoons per year. NHS24 also provides cover during these periods. Details of these dates will be displayed in good time.

NHS24 can be contacted on 111. In a life threatening emergency contact 999. Information and guidance is provided on the NHS24 Website.